Shipping policy

Shipping & Delivery: Bringing Balance to Your Door

At Theobion, we believe thoughtful skincare is worth doing right. We specialize exclusively in beauty and skincare, carefully selecting and developing products designed to support healthy-looking, comfortable, radiant skin. Our shipping process is designed to ensure your order is handled with care and arrives safely and in excellent condition.

The Timeline

To maintain our commitment to quality and keep our carbon footprint in check, we aim for a delivery window of 5-7 business days.

Processing: Once you place an order, give us 1–2 days to hand-pick and quality-check your items.
Transit: Your package will then begin its journey to you. Depending on your location, this usually takes about 3-5 days.

Why 5-7 Days?

By opting for a slightly longer delivery window, we are able to:

Reduce Waste: We streamline our logistics to avoid unnecessary "rush" trips that take a toll on the environment.
Curate Better: It allows us to source the most innovative lifestyle goods from around the globe without passing massive express shipping costs onto you.
Stay Mindful: We encourage a "slow-living" approach—less impulse, more intentionality.

Tracking Your Journey

We won't leave you wondering! As soon as your order ships, you’ll receive a confirmation email with a tracking number. You can follow your package every step of the way as it makes its way to its new home.

Shipping Rates

We like to keep things simple and transparent. Shipping costs are calculated at checkout, but keep an eye out for our Free Shipping milestones—we love rewarding our community!

Here to Help

If your order hasn't arrived within 15 business days, or if you just want to say hello and check in, our team is always here for you. Drop us a line at support@theobioncom.com

Thank you for choosing a more balanced way to shop.